Jili Apps' Privacy Policy — Your data is safe with us

Jili apps is a trusted online gaming platform in Bangladesh that places the highest priority on member privacy. We believe your personal data belongs to you, and safeguarding it is our core responsibility.

This Privacy Policy describes in detail what information is collected when you open an account, play games, make a deposit, or use any service on the jili apps platform — as well as how that information is stored, used, and what rights you hold.

Jili apps always complies with applicable data protection laws and international standards. Our Privacy Policy is reviewed and updated regularly to ensure it remains current.

Jili apps collects various types of information at different points. All data collection is fully transparent and limited to necessary purposes:

Jili apps does not collect any information beyond what is described above. No additional data is gathered without your consent.

Jili apps uses the collected information for the following purposes:

• To register, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To deliver bonuses, promotions, and personalized offers.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer service and technical support.
• To improve jili apps services and develop new features.
• To meet legal obligations and fulfill regulatory reporting requirements.
• To analyze your gaming behavior and promote responsible gaming.

Jili apps does not share your personal information as a general practice. However, disclosure may occur in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with providers such as bKash, Nagad, Rocket, and similar services.
• Legal Authorities: Information may be disclosed to government authorities in response to a court order or other legal obligation.
• Game Providers: Only the minimum gaming-related information necessary is shared with third-party game providers operating on jili apps.
• Technology Partners: Data may be shared in encrypted form with technology service providers for platform operations.

The jili apps website uses cookies to enhance your experience. Cookies are small text files stored in your browser. jili apps uses the following types of cookies:

• Essential Cookies: Required for login status, session management, and security — these cannot be disabled.
• Performance Cookies: Monitors platform speed and performance to help improve service quality.
• Preference Cookies: Remembers your language, theme, and other preferences so you do not have to reconfigure them each time.
• Analytics Cookies: Anonymous data is collected to understand which games or features are most used.

You can manage cookies through your browser settings at any time. However, disabling essential cookies may prevent some jili apps features from functioning properly.

Jili apps applies industry-leading technology and best practices to protect your data. Our security infrastructure operates across the following layers:

• Transmission Security: All data transfers are secured with 256-bit encryption via TLS 1.3 protocol.
• Storage Security: Sensitive data stored in the database is protected with AES-256 encryption.
• Access Controls: Only authorized personnel can access specific data, and all access is fully logged.
• Firewall & IDS: Advanced firewalls and intrusion detection systems remain active 24/7.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Two-Step Verification: If a suspicious login attempt is detected on your account, two-step verification is automatically activated.

Regarding your personal information on jili apps, you have the following rights:

• Right to Know: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under specific circumstances.
• Right to Restrict Processing: The right to request that data processing be restricted in certain circumstances.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to Portability: The right to receive your data in a machine-readable format.

To exercise these rights, send an email to [email protected]. jili apps will respond to your request within 30 days. Please note that certain data may not be erasable due to legal obligations.

Jili apps does not retain your data longer than necessary. Data retention periods are as follows:

• Personal information is retained for the full duration that the account remains active.
• Financial transaction records are retained for up to 5 years as required by law.
• Most data is deleted within 90 days after an account is closed.
• KYC documents are retained for a specified period in compliance with anti-money laundering laws.
• Gaming history is retained for up to 1 year for dispute resolution purposes.

Jili apps strictly prohibits access by anyone under the age of 18. We do not knowingly collect any information from minors.

If we identify that a minor has opened an account, that account will be closed immediately and any collected data will be deleted as soon as possible.

Jili apps may update this Privacy Policy from time to time. Depending on the nature of the changes, we take appropriate steps to notify members:

• For minor changes, only the updated date at the top of the page will be revised.
• For major changes, members will be notified via email or platform notification.
• Continued use of jili apps after any changes take effect will be considered acceptance of the updated policy.
• If you object to any policy changes, you will have the option to close your account and withdraw your funds.

For any questions, complaints, or requests regarding the Privacy Policy, please contact jili apps. Our dedicated privacy team will handle your matter with the utmost care.

• Requests sent by email will receive a response within 30 days.
• For urgent security matters, instant 24/7 support is available via live chat.
• Deletion requests are fulfilled within a maximum of 90 days of receipt.